Terms of Use

Agreement

Acceptance of These Terms

These Terms of Use constitute an agreement between you and Criterion Capital, LLC, operating the CoachRoyce practice. In these terms, “CoachRoyce,” “we,” “us,” and “our” refer to Criterion Capital, LLC in connection with the CoachRoyce website and services.

By accessing or using coachroyce.com, you agree to these Terms of Use and our Privacy Policy.

Do not use the website if you do not agree to these terms.

Website Purpose

General Information and Inquiries

The website provides general information about CoachRoyce, Royce Palazzo, coaching programs, fitness and performance concepts, Engineered Fitness, and ways to contact us.

Website content is provided for general informational and educational purposes. It is not an individualized training, nutrition, medical, rehabilitation, or healthcare program.

Important Health Notice

Not Medical Advice

CoachRoyce is not a medical practice, and website content does not constitute medical advice, diagnosis, treatment, rehabilitation, physical therapy, mental-health advice, or emergency guidance.

The website is not a substitute for advice from a physician or another appropriately qualified healthcare professional.

Consult a qualified healthcare professional before beginning or materially changing an exercise, nutrition, weight-management, or physical-performance program, particularly if you:

• Have an existing medical condition
• Have experienced a recent injury or surgery
• Take prescription medication
• Are pregnant or recently postpartum
• Experience pain, dizziness, fainting, or unusual symptoms
• Have been advised to restrict physical activity
• Have concerns about whether exercise is appropriate for you

Emergencies

Do not use the website, email, or an online form for an emergency. If you believe you are experiencing a medical emergency, call 911 or the appropriate local emergency service immediately.

Physical Activity

Risks and Personal Responsibility

Exercise, athletic activity, nutrition changes, weight management, and performance training involve risks. These may include soreness, fatigue, falls, strains, aggravation of an existing condition, illness, injury, and, in rare circumstances, serious harm.

You are responsible for deciding whether and how to act on general website information and for obtaining appropriate professional clearance when needed.

Stop an activity and seek appropriate professional care if you experience symptoms or circumstances that make continued participation unsafe.

Any participation in an actual CoachRoyce coaching program will be governed by a separate written agreement, assessment, informed-consent documentation, and other program-specific terms.

Coaching Relationships

No Client Relationship Created by the Website

Visiting the website, sending an email, completing a contact form, or submitting a preliminary assessment does not create a coaching, advisory, confidential, fiduciary, medical, or other professional relationship.

A coaching relationship begins only after:

• CoachRoyce accepts the engagement
• The parties enter into the required written agreement
• Applicable assessments and disclosures are completed
• Fees and program terms are agreed upon

We may decline an inquiry or prospective engagement when we determine that the program is not appropriate, capacity is not available, required information has not been provided, or another professional would be better suited to the individual’s needs.

Separate Agreements

Coaching Services, Fees, and Commitments

Coaching services are individually designed and may vary according to goals, condition, schedule, location, program, technology, and level of support required.

Fees, payment terms, program duration, scheduling, cancellations, rescheduling, communication expectations, use of coaching platforms, and termination rights will be stated in a separate agreement.

If these Terms of Use conflict with a signed coaching agreement, the signed coaching agreement controls with respect to the coaching services covered by that agreement.

Results

No Guarantee of Results

Fitness, health, body-composition, strength, mobility, vitality, athletic, and performance results differ among individuals.

Results may depend on factors including:

• Starting condition and training history
• Age, health, genetics, and physical limitations
• Consistency and effort
• Nutrition, sleep, recovery, and stress
• Program adherence
• Medical circumstances
• Factors outside the control of CoachRoyce

We do not promise or guarantee any particular result, outcome, timeline, weight change, appearance, level of fitness, business performance, athletic achievement, or health benefit.

Testimonials, examples, photographs, or descriptions of past performance are illustrative and do not guarantee that another person will achieve the same or similar results.

Eligibility

Adults and Minors

You must be at least 18 years old to submit a website form or enter into a coaching relationship on your own behalf.

A parent or legal guardian must contact CoachRoyce directly and enter into all required agreements for any services involving a minor.

The website is not directed to children under 13, and children under 13 should not submit personal information through the website.

Information You Provide

Forms, Assessments, and Communications

You agree that information submitted through the website will be accurate to the best of your knowledge and that you will not knowingly submit information that is false, misleading, unlawful, infringing, or harmful.

Do not submit information belonging to another person unless you are legally authorized to do so.

You grant us permission to receive, store, review, and use your submission as reasonably necessary to:

• Respond to you
• Evaluate a prospective coaching relationship
• Prepare for a consultation
• Provide services you request
• Maintain appropriate business and legal records

This permission does not authorize us to publish your private submission as a testimonial or marketing material without additional authorization.

Personal Information

Privacy

Our collection and use of personal information through the website are described in our Privacy Policy.

You acknowledge that ordinary website forms and email may not be appropriate for emergency communications, medical records, or other highly sensitive information that the forms do not request.

Ownership

Intellectual Property

The website and its content—including text, program names, photographs, graphics, logos, page designs, videos, documents, downloads, training concepts, assessments, and other materials— are owned by or licensed to Criterion Capital, LLC and are protected by applicable intellectual-property laws.

Subject to these terms, you may view the website and print or save a reasonable number of pages for your personal, noncommercial use.

You may not, without prior written permission:

• Copy or republish substantial website content
• Sell, license, sublicense, or commercially exploit content
• Remove copyright, trademark, or ownership notices
• Create derivative works from proprietary materials
• Use CoachRoyce branding in a misleading manner
• Present our programs or materials as your own
• Use content to train or populate a competing commercial service

CoachRoyce, Executive Performance, Back in the Game, Strength for Life, Engineered Fitness, associated logos, taglines, and other branding may constitute trademarks or proprietary identifiers of their respective owners.

Acceptable Use

Prohibited Conduct

You may not use the website to:

• Violate applicable law or another person’s rights
• Submit fraudulent, deceptive, or impersonated information
• Upload or transmit malicious code
• Attempt unauthorized access to the website or its systems
• Interfere with website availability, performance, or security
• Harvest personal information or email addresses
• Use automated scraping or extraction tools without permission
• Send spam, abusive communications, or unlawful solicitations
• Circumvent security, access controls, or technical restrictions
• Use the website in a manner that could harm CoachRoyce or others

We may restrict or block access when we reasonably believe these terms have been violated or website security is at risk.

External Services

Third-Party Websites and Platforms

The website may link to or integrate with social networks, analytics services, video platforms, coaching applications, cloud tools, payment providers, or other third-party services.

Third-party services are controlled by their respective providers. We do not warrant their availability, accuracy, security, privacy, or performance.

Your use of a third-party service may be subject to that provider’s terms, policies, and fees.

Website Operation

Availability and Changes

We may modify, suspend, restrict, or discontinue any part of the website at any time. We do not guarantee uninterrupted, error-free, or continuously available operation.

Website content may contain errors or become outdated. We may correct, revise, remove, or update content without notice.

Disclaimer

Website Provided “As Is”

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, and uninterrupted availability to the extent permitted by law.

Nothing in these terms excludes a warranty or right that cannot lawfully be excluded.

Limitation of Liability

Limits on Website-Related Liability

To the fullest extent permitted by law, Criterion Capital, LLC, CoachRoyce, and their owners, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

• Your access to or use of the website
• Your inability to access or use the website
• Reliance on general website information
• Third-party websites, services, or content
• Unauthorized access to or alteration of transmissions
• Loss of data, opportunity, revenue, or anticipated benefit

To the fullest extent permitted by law, our total liability for claims arising solely from use of the public website will not exceed the greater of one hundred U.S. dollars or the amount you paid us specifically for access to the website during the twelve months preceding the claim.

These limitations do not apply where prohibited by law or to liability that cannot lawfully be limited.

Liability associated with paid coaching services will be governed by the applicable written coaching agreement.

Responsibility

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Criterion Capital, LLC, CoachRoyce, and their owners, officers, employees, contractors, and representatives from third-party claims, damages, liabilities, and reasonable costs arising from:

• Your unlawful or prohibited use of the website
• Your violation of these Terms of Use
• Your infringement of another person’s rights
• Information or material you submit unlawfully

Governing Law

Colorado Law

These Terms of Use are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

Before filing a legal claim concerning the website, the parties agree to make a reasonable good-faith effort to resolve the matter informally.

Subject to any contrary requirement of applicable law, legal proceedings arising from these Terms of Use or the public website must be brought in the state or federal courts located in:

Arapahoe County, Colorado

Each party consents to the personal jurisdiction of those courts.

General Terms

Entire Agreement, Severability, and Waiver

These Terms of Use and the Privacy Policy constitute the entire agreement concerning use of the public website, except where a separate written agreement applies.

If a provision is found invalid or unenforceable, it will be enforced to the greatest extent permitted, and the remaining provisions will remain effective.

A failure to enforce a provision is not a waiver of that provision or any other right.

You may not assign your rights or obligations under these terms without our written consent. We may assign these terms in connection with a restructuring, sale, merger, or transfer of business operations.

Updates

Changes to These Terms

We may update these Terms of Use to reflect changes in the website, services, practices, or legal requirements.

Updated terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after updated terms become effective constitutes acceptance of the updated terms.

Contact

Questions About These Terms

CoachRoyce
A practice of Criterion Capital, LLC

Email: coachroyce@criterioncapital.com

Mailing address:
6839 S Hill Street Littleton, CO 80120